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Privacy Policy for Saly World

Effective Date: 13.11.2024

At Saly World (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.


1. Information We Collect

We collect the following data to enhance your shopping experience:

  • Personal Information: Includes your name, email address, phone number, billing/shipping address, and payment details. Payment information is processed securely through third-party providers and not stored on our servers.
  • Device and Usage Data: Includes your IP address, device type, operating system, and browsing behavior within our app.
  • Cookies and Tracking: We use cookies and tracking technologies, such as Google Analytics, to improve functionality and monitor performance.

2. How We Use Your Information

We use your data for the following purposes:

  • Order Processing: To manage and fulfill orders, including payment and delivery.
  • Account Management: To maintain your account and provide access to order history and preferences.
  • Customer Support: To assist with inquiries, returns, and issues.
  • Marketing: With your consent, we may send promotional emails, which you can opt out of anytime.
  • App Improvement: To analyze user interactions and improve functionality and security.

3. Data Sharing

We do not sell or rent your personal information. However, we may share your data in the following cases:

  • Service Providers: We work with trusted providers for payment processing (e.g., PayPal, Stripe), shipping, hosting, and marketing services.
  • Legal Obligations: We may disclose data to comply with legal requirements or enforce our policies.

4. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal obligations, such as retaining transaction records for tax purposes (up to 3 years).

Upon account deletion, most data will be permanently removed, except where legally required.


5. Security Measures

We use industry-standard security measures to protect your data, including SSL encryption, secure payment gateways, and restricted access to sensitive information. While we strive for complete security, no system is entirely foolproof.


6. Your Rights

You have the following rights regarding your data:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct your personal information.
  • Deletion: Request account and data deletion.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [email protected].


7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their data. If such data is identified, we will delete it immediately.


8. Changes to This Policy

We may update this policy to reflect changes in practices or legal requirements. Updates will be posted with a revised effective date at the top of this page.


9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Saly World
Email: [email protected]
Website: https://www.salyworld.com